Ella Hadid 0

Booking & deposit policy

The policy version we created was:

30% deposit required to secure all bookings. The booking is not confirmed until the deposit has been received. The remaining balance is due at the beginning of the booking.

Screening: New clients may be asked to provide basic verification/government ID. Any information supplied for screening is kept private and used only for safety and verification.

Outcalls: Available to quality hotels and appropriate private residences. Additional travel charges may apply depending on location.

Short notice: We had included a $100 short-notice fee for bookings made within 24 hours.

Cancellations: Deposits are non-refundable. With reasonable notice, the deposit may be transferred once to another date at your discretion. Late cancellations/no-shows may require payment of the remaining booking amount before another appointment is accepted. If you need to cancel and cannot reschedule, the deposit is refunded or transferred according to the client’s preference.

Privacy: Complete discretion is expected from both parties. No photography, video, audio recording or sharing of identifying information without mutual consent.

SMS booking instructions

For all booking enquiries, please include:

• Your name
• Preferred date and time
• Length of booking
• Incall or outcall
• Preferred experience
• For outcalls, your suburb/hotel location

Please provide all of the above information in your initial SMS so I can respond to your enquiry efficiently.

A deposit and screening may be required to confirm your booking.